QJan 23 minJourney MappingBackground This post discusses journey mapping, a visual representation of the customer journey experience, including all their...
QDec 6, 20232 minThe Neck of the Bottle - Value Stream MappingValue Stream Mapping Value Stream Mapping, or material and information-flow mapping, is a lean management method. It analyzes the current...
QNov 22, 20236 minThe Lone Wolf and the Flip FlopperIn this document, we will discuss swarming and multitasking.
QSep 26, 20234 minPrioritizationThis document will examine various strategies employed to categorize and rank the desires of stakeholders, users, and customers.